Questions & Answers ✦ Questions & Answers ✦ Questions & Answers ✦ Questions & Answers ✦
Questions & Answers ✦ Questions & Answers ✦ Questions & Answers ✦ Questions & Answers ✦
Good to know
Before you order
Answers to the questions we hear most. Anything in [brackets] is placeholder text to replace with your own policies.
How far in advance should I order?
For everyday bouquets, [two to three days] ahead is ideal. For weddings and events, we recommend getting in touch [six to twelve months] before your date. Replace with your own lead times.
Can I choose specific flowers or colours?
Of course — share your colours and favourite flowers and we’ll design around what is in season and at its best.
Do you offer delivery?
[Describe your delivery areas, fees and timing here, or explain that orders are pick-up only.]
How do I care for my bouquet?
Trim the stems at an angle, use fresh cool water every day or two, and keep flowers away from direct sun, heat and ripening fruit.
Do you design flowers for weddings outside the city?
[Explain the areas you travel to and whether travel fees apply.]
What is your cancellation policy?
[Add your cancellation, deposit and refund policy here.]
Can I book a consultation?
Yes — start with an inquiry on the Get in Touch page and we’ll arrange a call to discuss your plans.
Do you offer workshops?
We host small seasonal workshops. Dates are announced on the homepage and in our newsletter.